We believe you have a fundamental right to privacy on the web and we work to protect your security online as vigorously as possible. We have developed the following policy to help you understand how your personal information will be treated as you engage with us both online and off. Our policy reflects our duties to use information fairly, keep it secure, make sure it is accurate, and keep it up to date. This policy is written in accordance with the General Data Protection Regulation (GDPR) 2018 and with the Data Protection Act 1998.
This policy applies to:
- Unearthed, a journalism project funded and supported by Greenpeace.
- Greenpeace Ltd, company number 1314381, Canonbury Villas, London N1 2PN.
- Greenpeace Environmental Trust, registered charity in England and Wales 284934, company number 1636817, Canonbury Villas, London, N1 2PN.
Greenpeace Ltd and Greenpeace Environmental Trust are registered as data controllers with the Information Commissioner for the United Kingdom and are collectively referred to as Greenpeace in this document.
This policy applies to all the pages hosted on this site. It does not apply to pages hosted by other Greenpeace sites around the world, or to other organisations to which we may link and whose privacy policies may differ.
Please read the following policy to understand how your personal information will be treated. It may change from time to time, so please check back periodically.
This policy explains:
- What information we collect
- How your information is used
- How we keep your information secure
- How you can access, correct or delete your data
- How you can opt out of receiving messages from Greenpeace UK
- How Greenpeace UK protects children’s privacy
- How you can find out more about your rights under the Data Protection Act
- Administering your donations and membership
- Contacting you with information and updates about our campaigns and events in your area
- Administering volunteer records
- Supporter surveys
- Research and analysis
1. What information we collect
We collect the information you give to us by email, via the various forms on the website, over the telephone, face-to-face or by postal mail. Some information is gathered when you join, make a donation, complete an online action or sign up to receive email updates. During these processes, the only information asked for is your name, address, phone and email (plus payment method if you are joining or donating), although we may request other information such as your principal area(s) of interest in order to be able to keep you up to date with the things you’re most interested in. We may use your name and address information to check against commercially available sources such as the BT file that we have the most up to date telephone contact details for you.
When we collect this information on our website, we say:
“If you sign up, we’ll keep you updated about our campaigns and other ways you can help, by email, post, phone and text. We promise that we’ll never sell or swap your details and you can opt out at any time.”
We use similar wording when collecting your information over the telephone, by email, through the post or face-to-face.
Greenpeace will also collect information such as your Internet Protocol (IP) address for monitoring and improving the effectiveness of our website services as well its security.
2. How your information is used
We will not sell your information to anyone else and will only share your details with trusted service providers in order to fulfil some of the above services. Where other companies are used to undertake services on our behalf, these activities are carried out under contract in compliance with the Data Protection Act and GDPR.
Greenpeace uses the information you give us primarily to contact you directly (by post, phone or email) or indirectly through social media and other advertising, with communications that may be of interest to you. We send email updates about our campaigns and you may get communications from your nearest local group about events happening in your area. If you have made a donation, we may also send you information about our campaigns in the post.
Occasionally, we may supplement the information we hold on you with commercially available information, in order to help us target our communications more effectively.
Cookies and tracking
How cookies work:
Cookies are small files that are downloaded onto your computer (or your mobile phone) from websites that you visit. Cookies contain information that allows websites to recognise that you have used the site before.
This website also uses Google Analytics Advertising Features to enable us to better understand the interests of our audience and to tailor our communications be more relevant to you. You may see Greenpeace listed in locations such as in search results or on the Google Display Network.
If you do not wish to see these adverts, you can:
All browsers allow you to control which cookies you accept and which you delete. You will usually find these settings under the ‘Preferences’ or ‘Tools’ menu of your browser. For more information about cookies, please see www.allaboutcookies.org.
Who has access to your data
Greenpeace will never sell your data to any other organisation. Greenpeace also never shares or swaps your data with another organisation unless we have made it obvious up front (e.g. for the purpose of handing in a petition to the government). We may also share anonymised (or ‘hashed’) versions of your data with partners such as social media providers for the purposes of helping achieve our campaigning and fundraising aims, by delivering personalised content to existing supporters and identifying similar audiences.
Within Greenpeace, only those authorised to process your data can access your data. We work hard to ensure our staff and volunteers can only see the data they need to perform their tasks. All our staff are trained to understand data protection and what they need to do to keep your data secure.
3. How we keep your information secure
Greenpeace uses industry-standard tools, such as firewalls and Secure Socket Layers, to safeguard the confidentiality of your personally identifiable information. We make every effort to protect against the loss, misuse and alteration of the information under our control. In addition, we always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100 percent secure.
We also do everything in our power to protect your information offline, and only authorised personnel can view your data.
All forms which request credit card or bank details use the SSL (Secure Sockets Layer) protocol for encryption. Most web browsers (e.g. Microsoft Explorer, Mozilla Firefox, Safari, Google Chrome, etc.) support SSL. The link between your web browser and the server is secure if your web browser displays a small padlock or key symbol somewhere in the frame, or the address bar shows a web address beginning https:// (rather than http://).
We endeavour to keep all supporter data inside the European Economic Area (EEA), and ensure that any time data is transferred outside the EEA exactly the same provisions on data security and processing are applied.
4. How you can access, correct or delete your data
You can contact us at any time by email, letter or telephone to change or update your details.
At your request we will give you all details of personal information held about you by Greenpeace, once identity has been satisfactorily verified. Incorrect information will be deleted or amended promptly. We will give you confirmation of corrections and deletions. We can only accept these requests if sent by email or letter, after which we will take further steps to confirm your identity before releasing data. We will respond to these requests within 20 working days, unless there are exceptional circumstances, and even then we will let you know what is happening with your request.
5. How you can opt out of receiving messages from Greenpeace UK
You can unsubscribe from receiving emails from us at any time, using the unsubscribe function on the email.
If you do not wish to receive postal communications or phone calls from us, please contact us asking us not to contact you in this way in future.
6. How Greenpeace UK protects children’s privacy
The safety of children is very important to us. No information should be submitted or posted to Greenpeace by children under the age of 13 without prior parental/guardian consent. All applicable laws are followed with respect to data collection from children. Where we have date of birth information, we will not share data collected from children with any third parties at any time under any circumstances.
NB: parents/guardians should be aware that owing to the nature of our investigations, images posted on the Greenpeace website may be considered unsuitable for children under the age of 13 (e.g. photographs of dead or dying animals).
If you are aged under 13, please ensure you obtain your parent/guardian’s consent before sending any personal information to this website.
7. How to find out more or make a complaint
You have a right to ask for a copy of the information we hold about you, which Greenpeace will supply to you within one month. Greenpeace will ask for proof of identity, and may charge a fee should any request be unusually complex or time-consuming.
If you have any specific questions about how Greenpeace processes your data which are not answered here or you would like to make a complaint about how we have managed your data then please either write, call or email us via the details below.
Deputy Fundraising Director: Data, Planning and Insight
Tel: +44 20 7865 8100 or email us via the contact form.
If you are not satisfied with our response to your enquiry then you can contacted the Information Commissioner’s Office directly via the details on their website.